Clara by Civya
Terms of use
What to know when you use Clara.
Effective date: November 3, 2026
Who we are
We are Civya Inc. (Clara by Civya). Civya Inc. is a Delaware corporation.
Our address is 241 Madison St. Suite 27, Detroit, MI 48226.
What Clara does
Clara explains information and points you to next steps. Clara does not give legal, tax or financial advice.
If you ask whether she's a person, Clara will tell you she's automated.
You can always contact your county office or Civya support instead.
Urgent help
Not for emergencies. For an emergency, call 911.
In a crisis, call or text 988.
Texts you ask for
We send information you ask Clara for during a call. You say yes out loud on the call before any text is sent.
Message frequency varies. Texts are sent only when you ask.
Message and data rates may apply. Reply STOP to opt out, HELP for help.
Contact Civya
For help, contact support@civya.com.
Civya Inc.
241 Madison St. Suite 27, Detroit, MI 48226.